Metal-Warehouse Online Shop Privacy Policy

How we collect information about you

When you visit the Metal-Warehouse website or use the Metal-Warehouse Services, we collect your IP address and standard web log information, such as your browser type and the pages you accessed on our website.

If you open an account, we collect the following types of information:
Contact information - your name, address, phone, email, and other similar information.
Financial information - the bank account numbers and credit card numbers that you link to your Metal-Warehouse account or give us when you use the Metal-Warehouse Services.

Before permitting you to use the Metal-Warehouse Services, we may require you to provide additional information we can use to verify your identity or address or manage risk, such as your date of birth, national ID number, Nationality, and other identifying information.

When you are using the Metal-Warehouse Services, we collect information about your transactions and your other activities on our website or using the Metal-Warehouse Services and we may collect information about your computer or other access device for fraud prevention purposes.

How we use cookies

When you access our website, we may place small data files called "cookies" on your computer.

We send a "session cookie" to your computer when you log in to your account or otherwise use the Metal-Warehouse Services. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we don't need to ask you for your password on each page. Once you log out or close your browser, this cookie expires and no longer has any effect.

We also use longer-lasting cookies for other purposes such as to display your e-mail address on our sign-in form, so that you don't need to retype the e-mail address each time you log in to your account.

We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our website.

We and our service-providers also use cookies to customize our services, content and advertising; measure promotional effectiveness, and promote trust and safety.

We also use third party advertisements on Metal-Warehouse. Our advertising partners include Google Adsense. Some of these advertisers may use technology such as cookies and web beacons when they advertise on our site, which will also send these advertisers information including your IP address, your ISP , the browser you used to visit our site, and in some cases, whether you have Flash installed. This is generally used for geotargeting purposes or showing certain ads based on specific sites visited.

We also may use DART cookies for ad serving through Google's DoubleClick, which places a cookie on your computer when you are browsing the web and visit a site using DoubleClick advertising (including some Google AdSense advertisements). This cookie is used to serve ads specific to you and your interests. The ads served will be targeted based on your previous browsing history. DART uses "non personally identifiable information". It does NOT track personal information about you, such as your name, email address, physical address, telephone number, social security numbers, bank account numbers or credit card numbers. You can opt-out of this ad serving on all sites using this advertising by visiting:
http://www.doubleclick.com/privacy/dart_adserving.aspx

How we protect and store personal information

Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user.

We store and process your personal information on our computers and servers, and we protect it by maintaining physical, electronic and procedural safeguards. We use computer safeguards such as firewalls and data encryption, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.

How we use the personal information we collect

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. To that end, we use your personal information to:
provide the services and customer support you request.
process transactions and send notices about your transactions.
resolve disputes, collect fees, and troubleshoot problems.
prevent potentially prohibited or illegal activities.
customize, measure, and improve our services and the content and layout of our website.
deliver targeted marketing, service update notices, and promotional offers based on your communication preferences.
compare information for accuracy and verify it with third parties.

Marketing

We do not sell or rent your personal information to third-parties for their marketing purposes without your explicit consent. We may use your information to improve and personalize our services, content and advertising.

How you can access or change your personal information

You can review and edit your personal information at any time by logging in to your account and clicking the "My Account" tab.

How you can contact us about privacy questions

If you have questions or concerns regarding this policy, you should contact us by using this Contact Us Form.